Easily please your clients with great customer service
Customer service is improved with chat and video calls. We create software to satisfy client demands, empower your team, and maintain company synchronization.
Trusted by over 1500 companies across the world
Be present on all available platforms.
Get started with 130 features and 200 integrations.
Everything you need for providing world-class support.
Analyse and improve your customer service.
With knowledge on task distribution, SLA breaches, and team performance, you can enhance your customer service. Create unique reports to track KPIs particular to your company.
- Identify places for development
- Increase in agent output
- Assessing client satisfaction
Connect on popular customer Channels
Impress clients by being accessible through their preferred channel and facilitating smooth transitions at each stage of the customer experience. Include of conversational interfaces, such as live chat, call center assistance.
- Effectively control all channels
- Provide real-time support
- Empower customers to self-serve
Simple yet powerful Ticketing System
Manage all client communications in one app to save time. Maintain a record of all communications, integrate your preferred tools, automate routine operations.
- Custom domains
- Unlimited number of users
- Fully customizable and scalable
Our customers say it best.
Sarah Naughton
XperienceHR
We still provide remote customer service in part by utilizing CIVER's online chat platform. Customers visiting our website can connect to a Navigator in real time by clicking the chat button. Thanks to @civer, we were able to keep in touch with our clients at this difficult period.
Jens Malmqvist
Websignal
Also, I want to thank @Cliver! After an upgrade, we recently had a difficulty with a Magento setup, but despite this, they persisted, and the support team did their magic. We have used them for the last ten years. Thank you everybody!
Sarah Naughton
XperienceHR
We still provide remote customer service in part by utilizing CIVER's online chat platform. Customers visiting our website can connect to a Navigator in real time by clicking the chat button. Thanks to @civer, we were able to keep in touch with our clients at this difficult period.
Vojtech Kelecsenyi.
123-Nakup
Randomly joining chat on our website (shoutout @cliver) is one of my absolute favorite things ever. Simply conversing with your consumers is wonderful since it serves to remind you of why you do what you do. If you have chat but have never used it, I strongly suggest it.
Amily Moalin
WP Officer
Also, I want to thank @Cliver! After an upgrade, we recently had a difficulty with a Magento setup, but despite this, they persisted, and the support team did their magic. We have used them for the last ten years. Thank you everybody!
Easy integration with 120+ tools.
Connect your favorite apps to Civer software. Chat with customers, enter their information into a CRM, handle orders, and take payments.
Try DLR for free right away!
Boost the traffic to your website and social media accounts. online traffic into sales, and clients into advocates.
- Free 14-day trial
- Ticketing system
- Analytics
24/7 Customer Support
We understand the importance of providing uninterrupted support to ensure your business runs smoothly. Our dedicated support team is available 24/7 to provide you with a seamless experience. Feel free to reach us out anytime, and we will be happy to help.
Expert Guidance
When you choose DLR Web Solutions, you can rest assured that our expert team will guide you through every step of the way. From onboarding to troubleshooting, we will be by your side, helping you make the most of our software.
Seamless Integration
Our software can seamlessly integrate with over 120 tools, allowing you to maintain consistency across multiple platforms. You can streamline your workflow and increase productivity by integrating Civer software with other business systems.